AO Smith 給湯器エレメントのトラブルシューティングと交換

目次

AO Smith 給湯器エレメントのトラブルシューティングと交換

To replace 電熱線 in your a.o. smith water heater, first disconnect power and water, then drain the tank and access the faulty part for removal and replacement. You might notice only cold water, lukewarm water, or hot water running out quickly when 家電製品の加熱素子 fail. Circuit breaker trips can also signal a malfunction in the heater. Common issues arise from corrosion or wear, often requiring you to replace heating elements. Before you begin, turn off the circuit breaker and shut off the cold water supply. Allow the heater to cool by running hot water until it feels cold. Gather a water heater element wrench, screwdriver, compatible Heating Element, and a garden hose. 金中電熱 その他 発熱体メーカー provide reliable replacements for your a.o. smith water heater.

Tip: Always label wires and use insulated tools for safety during replacement.

Recognizing When to Replace Heating Element

Recognizing When to Replace Heating Element

Hot Water Heater Element Failure Signs

You need to recognize the early warning signs of a failing hot water heater element to avoid unexpected cold showers or water damage. Most issues with an a.o. smith water heater start with subtle changes in performance. Watch for these common symptoms:

  • No hot water or only cold water from your faucets or shower. This often points directly to a faulty hot water heater element.
  • Inconsistent or fluctuating water temperature. If you notice the water gets hot, then cold, or never reaches the desired temperature, the heating element may not function properly.
  • Slow water heating. If your heater takes much longer than usual to heat water, the element could have sediment buildup or corrosion.
  • Tripped circuit breaker or blown fuse. Electrical issues often signal a failing heating element or a short circuit inside the heater.
  • Strange noises like popping or rumbling. These sounds can indicate sediment buildup around the heating element, which reduces efficiency and may require cleaning or replacement.
  • Increased energy bills. Inefficient heating elements force your heater to work harder, raising your utility costs.

Note: If you experience frequent repairs or professional assessments reveal repeated issues, consider replacing the heating element or thermostat.

お湯が出ない

When you turn on the tap and only cold water comes out, the hot water heater element may have failed completely. This is one of the most direct signs that you need to inspect or replace the heating element.

Inconsistent or fluctuating water temperature

If your water temperature changes unexpectedly, the heating element may not maintain a steady output. This symptom often appears before total failure.

Slow water heating

A heater that takes longer to deliver hot water may have a partially working element or sediment buildup. Both conditions reduce efficiency and comfort.

Tripped circuit breaker or blown fuse

Frequent electrical interruptions can mean the heating element has developed a short or is drawing too much current. Always address electrical issues promptly to prevent further damage.

Confirming a Faulty Heater Element

You should confirm the problem before replacing any parts. Testing the hot water heater element ensures you do not replace a working component or overlook another issue.

マルチメーターを使ったテスト

Follow these steps to test the heating element safely and accurately:

  1. Turn off the power to the heater at the circuit breaker.
  2. Use a voltage tester to confirm the power is off.
  3. Remove the access panels and insulation to expose the heating element.
  4. Disconnect at least one wire from the element.
  5. Set your digital multimeter to the ohms (resistance) setting.
  6. Touch the probes to the two screw terminals on the element.
    • A reading between 5オームと25オーム means the element is functional.
    • An infinite reading means the element is faulty and needs replacement.

ヒント Always wear insulated gloves and eye protection when you test electrical components.

Ruling out thermostat or other issues

Sometimes, the thermostat or sediment buildup causes similar symptoms. Check the thermostat’s red reset button for signs of overheating. Inspect for sediment accumulation around the heating element. If the resistance test shows the element is good, investigate the thermostat or consider professional evaluation.

Safety Precautions Before You Replace Electric Water Heater Heating Element

Before you begin any repair on your AO Smith water heater, you must follow strict safety procedures. These steps protect you from electrical shock, burns, and water damage. Always prioritize safety over speed when working with any heating system.

Power and Water Shutoff Procedures

Turning off the circuit breaker

絶対です turn off the power supply to your heater at the main electrical panel. Locate the correct circuit breaker and switch it to the “off” position. This step prevents accidental electrical shock while you work on the heating element. After you turn off the power supply, use a voltage tester to confirm that no electricity flows to the heater.

Shutting off the cold water supply

Next, shut off the water supply by closing the cold water inlet valve above the heater. This action stops water from entering the tank while you perform maintenance. If you skip this step, you risk flooding or water damage during the repair.

⚠️ ヒント Always open a hot water faucet in your home after shutting off the water supply. This relieves pressure inside the tank and helps drain water safely.

Cooling Down the Heater

Running hot water until cool

You should never work on a hot water heater while it is still hot. Run hot water from a faucet until the water feels cool to the touch. This step reduces the risk of burns when you drain the tank or remove the heating element. Allow the heater to cool for several hours if necessary.

Gathering Tools and Replacement Parts

Water heater element wrench

A water heater element wrench or a 1 1/2 inch socket wrench is essential for loosening and tightening the heating element. This tool fits most standard elements and provides the leverage you need.

庭用ホース

Attach a garden hose to the drain valve at the base of the heater. Direct the hose to a safe drainage area or bucket. This setup allows you to drain water from the tank without causing a mess.

Screwdriver or nut driver

You will need a Phillips head or flat-head screwdriver to remove the access panel and insulation. A nut driver may also help with certain models.

Compatible replacement heating element and gasket

Always gather tools and materials before you start. Make sure you have a compatible replacement heating element and a new gasket. Check the wattage and thread size to match your AO Smith heater. A new gasket ensures a watertight seal and prevents leaks after installation.

🛠️ 注: Wear safety gloves and eye protection throughout the process. Protective gear shields you from hot water, debris, and accidental contact with electrical parts.

By following these safety precautions, you reduce the risk of injury and ensure a smooth repair process. Careful preparation and the right tools make replacing a heating element much safer and more efficient.

Draining and Preparing the Heater

Before you access the heating element in your AO Smith water heater, you need to drain the tank and prepare the unit for safe maintenance. This process ensures you avoid water damage and work efficiently.

給湯器タンクの排水

Attaching a garden hose to the drain valve

Start by turning off the power supply or gas valve to the heater. Shut off the cold water supply at the top of the tank. Attach a garden hose securely to the drain valve at the base of the heater. Make sure the hose leads to a safe drainage location, such as a floor drain or outside area lower than the valve. This setup helps you drain the water heater without causing spills.

Tip: Always wear gloves and eye protection to prevent injury from hot water or debris.

Opening the drain valve and preventing water damage

Open a hot water faucet in your home to relieve pressure and allow air into the system. Slowly open the drain valve and monitor the flow. If water drains slowly or only a trickle comes out, sediment may be clogging the valve. Use a stiff, flexible tool to gently clear the blockage if needed. Be prepared to quickly close the valve if water starts flowing rapidly. Keep the hose securely attached throughout the process to prevent leaks. After you drain the tank, close the drain valve tightly to avoid leaks when you refill the heater.

注: Yearly draining helps prevent sediment buildup and makes future maintenance easier.

Accessing the Hot Water Heater Element

Removing access panels and insulation

Once you drain the water heater, you can access the heating element. Use a screwdriver or nut driver to remove the access panels on the side of the heater. Carefully pull back any insulation to expose the wiring and the element. Keep track of screws and insulation pieces for reassembly.

Locating upper and lower elements

Most AO Smith electric water heaters have two heating elements: one at the top and one at the bottom. Identify which element you need to replace. The lower element often fails first due to sediment buildup. Locate both elements so you can access the correct one for inspection or replacement.

⚡ Always double-check that the power is off before you access any electrical components.

By following these steps, you ensure a safe and efficient process to drain the water heater and access the heating element. Proper preparation protects your home from water damage and sets the stage for a successful repair.

How to Remove the Faulty Hot Water Heater Element

Removing a faulty hot water heater element requires careful attention to both electrical and mechanical safety. You must follow each step methodically to avoid injury and prevent damage to your AO Smith water heater.

Disconnecting Electrical Wiring

Labeling wires for reassembly

Before you remove the old heating element, you need to disconnect the electrical wiring. Start by taking a clear photo or labeling each wire with masking tape and a marker. This step ensures you can reconnect everything correctly after you install the new part. Proper labeling prevents confusion and reduces the risk of wiring errors that could affect heating performance.

Using insulated tools for safety

Always use insulated screwdrivers or nut drivers when you disconnect the electrical wiring. Insulated tools protect you from accidental electric shock, even if you have already turned off the power. According to the National Electrical Code (NEC), you must have a service disconnect switch within sight of the water heater or use a lockout device on the circuit breaker. This requirement ensures no one can accidentally restore power while you work. The disconnect must break both hot wires and be rated for the circuit load, typically 30 amps for most electric water heaters. Never use a cord and plug connection for a fixed 240-volt unit, as this does not meet current safety standards.

ヒント Always double-check that the power is off with a voltage tester before you access the heating element.

ネジを外してエレメントを取り出す

Using a water heater element wrench

Once you disconnect the electrical wiring, you can access the heating element for removal. Use a water heater element wrench or a 6-point socket that fits snugly over the hex head of the hot water heater element. This tool gives you the leverage needed to loosen the element without damaging the tank threads. Avoid adjustable wrenches, as they can slip and round off the element head.

  • Make sure the tank is fully drained before you remove the old heating element.
  • Position yourself securely to avoid slipping or straining as you apply force.
  • Turn the wrench counterclockwise to loosen the element.

If the element resists, do not force it. Excessive pressure can deform the element or damage the tank.

Handling stuck or corroded elements

Stuck or corroded hot water heater elements are common, especially in older units or those with hard water. You can use several best practices to remove the old heating element safely:

  • Apply a penetrating oil, such as PB Blaster or Kroil, around the base of the element. Let it sit for several minutes to loosen corrosion.
  • Use a breaker bar or a pipe over the wrench handle for extra leverage.
  • Tap the handle of the wrench gently with a hammer to help break the seal.
  • If the element remains stuck, try a hand impact driver or an impact wrench for additional force.
  • For severe corrosion, use a cold chisel to tap each flat side of the element’s hex head.
  • Always use a 6-point socket to reduce the risk of rounding the element.
  • Avoid excessive force to prevent damaging the tank or deforming the element.
  • If you cannot remove the old heating element after these steps, seek help from a professional plumber with specialty tools.

🛠️ 注: Always ensure the water heater is securely held and the power is off before you attempt to remove the old heating element. Applying anti-seize paste to the threads during reinstallation can make future removal easier.

By following these steps, you can safely and efficiently remove the old heating element from your AO Smith water heater. Careful handling and the right tools help you avoid costly mistakes and ensure reliable heating performance after the repair.

How to Replace Electric Water Heater Heating Element

How to Replace Electric Water Heater Heating Element

Replacing the heating element in your AO Smith water heater requires careful preparation and attention to detail. You must ensure compatibility, proper installation, and secure electrical connections to restore reliable hot water and prevent leaks.

Preparing the New Heater Element

Verifying wattage and compatibility

Before you replace the heating element, always check that the new part matches your water heater’s specifications. AO Smith water heaters require replacement elements that match the original voltage, wattage, and length exactly as listed by the manufacturer. Using the wrong element can cause inefficiency or even damage your heater.

  • Review the label on your old element or consult your owner’s manual for the correct voltage and wattage.
  • Choose an OEM (original equipment manufacturer) replacement whenever possible. This ensures the best fit and performance.
  • Copper elements can sometimes substitute for stainless steel, but always confirm with the manufacturer’s guidelines.
  • Never install an element with a different rating, as this can void your warranty and reduce efficiency.

⚠️ ヒント Always double-check the part number and specifications before you install the new heating element. This step prevents costly mistakes and ensures safe operation.

Inspecting and installing new gasket

A new gasket is essential for a watertight seal. Inspect the gasket that comes with your replacement element for any signs of damage or defects. If you see cracks or irregularities, replace it immediately.

  • Place the gasket onto the base of the new element.
  • Lubricate the gasket lightly with dish soap to help it seat properly and prevent pinching during installation.
  • Ensure the gasket sits flat and covers the entire sealing surface.

Note: A damaged or misaligned gasket is the most common cause of leaks after you replace electric water heater heating element.

Installing and Securing the New Element

Cleaning tank threads for a proper seal

Before you install the new heating element, clean the threads inside the tank opening. Use a clean cloth or a soft brush to remove any debris, corrosion, or old gasket material. This step helps the new gasket form a tight seal and prevents leaks.

  • Inspect the opening for rust or mineral buildup.
  • Remove any residue that could interfere with the gasket’s seal.

Tightening the element correctly

Hand-tighten the new element into the tank until it feels snug. Use your water heater element wrench to turn it an additional quarter to half turn. Avoid overtightening, which can deform the gasket or damage the tank threads. Leaving the element too loose can cause leaks.

  1. Insert the new element with the gasket in place.
  2. Turn by hand until resistance increases.
  3. Use the wrench for a final, gentle tightening.

🛠️ If you notice leaks after refilling the tank, shut off the water, drain the tank, and inspect the gasket. Reinstall if necessary.

Reconnecting electrical wires

After you secure the new element, reconnect electrical wiring exactly as it was before. You can refer to your labels or photos for guidance. It does not matter which wire connects to which terminal on the element, as electricity flows in either direction. Make sure each connection is tight and secure to prevent arcing or overheating.

  • Attach the wires to the terminals and tighten the screws.
  • Replace the plastic cover over the terminals for safety.
  • Double-check that no wires are loose or touching metal parts.

Caution: Never restore power until the tank is completely full of water. Dry firing the element will destroy it instantly.

Once you complete these steps, you have successfully replaced the heating element. You can now move on to refilling the tank and testing your water heater for proper operation.

Restoring and Testing the Heater

Refilling the Water Heater Tank

Closing the drain valve and removing the hose

After you install the new heating element, you need to prepare your heater for operation. Begin by closing the drain valve tightly to prevent leaks. Remove the garden hose from the valve and ensure the area around the heater is dry. This step protects your home from water damage and sets the stage for a successful refill.

Turning on the cold water supply and bleeding air

Next, turn on the water supply by opening the cold water inlet valve. This action allows water to flow into the tank. To help air escape, open the nearest hot water faucet. You should remove the aerator from the faucet to flush out any debris. Let the water run until it flows in a steady stream. Continue running the water for three minutes to purge all air from the tank. Bleeding air from the system ensures proper water flow and prevents noisy operation. Once the water runs smoothly, close the faucet and replace the aerator.

Tip: Always check for leaks around the new heating element during this process. Tighten the element or replace the gasket if you notice any drips.

Restoring Power to the Heater

Double-checking all connections

Before you restore water supply and power, inspect every connection. Confirm that the wires are attached securely to the heating element terminals. Replace the plastic protectors, insulation, and covers over the element. These covers prevent fire hazards and electric shock. You should also verify that the thermostat and sensors are clean and undamaged. Proper ventilation around the heater helps avoid safety lockouts.

Turning on the circuit breaker

Once you confirm that the tank is full and air-free, turn on the power supply at the main electrical panel. Flip the circuit breaker to the “on” position. Wait at least five minutes before testing the water heater to allow the system to stabilize. This step ensures safe operation and prevents damage to the new heating element.

⚡ Note: Never turn on the power supply before the tank is completely full. Dry firing the element will destroy it instantly.

Testing for Proper Operation

Checking for leaks around the new element

After you restore water supply and power, inspect the area around the new heating element for leaks. Look for water pooling or drips. If you detect a leak, shut off the water, drain the tank, and reseat the gasket. Tighten the element as needed. Address leaks immediately to prevent damage and ensure reliable heating.

Verifying water temperature and performance

Allow up to two hours for the heater to reach full temperature. Test the water heater by running hot water from a faucet. Check that the water heats quickly and maintains a consistent temperature. If you notice issues such as no hot water, fluctuating temperatures, or slow heating, inspect the thermostat and wiring. Common problems after element replacement include misreading multimeter results, overlooking thermostat faults, or missing a faulty second element. Careful testing confirms that your heater operates efficiently and safely.

🛠️ Tip: Always use a digital multimeter with an ohms feature for accurate testing. Visual inspection can reveal physical damage that affects performance.

Troubleshooting After You Replace Heating Element

Leaks Around the New Hot Water Heater Element

Inspecting gasket and retightening

After you install a new heating element, you may notice water pooling near the bottom of your heater or dripping from the access cover. Leaks often result from a damaged gasket or loose connections. You should follow these steps to address leaks and ensure a watertight seal:

  1. Inspect the element access cover for any signs of water leakage.
  2. Check the gasket around the electric element for damage or wear. A broken gasket is a common source of leaks.
  3. Ensure all connections and fittings around the element are tight and secure.
  4. Rule out other potential leak sources such as side taps, auxiliary ports, or the temperature and pressure relief valve.
  5. If you confirm a leak at the electric element, replace the leaking element or its gasket as needed.

You should also check for leaks by tightening any loose threaded connections on pipes or nipples. Condensation on the heater surface is normal and does not indicate a leak. If you continue to see water after retightening and replacing the gasket, inspect valves such as the overflow or pressure relief valve for leaks and repair or replace them if necessary.

Tip: Always dry the area thoroughly before you inspect for leaks. This helps you identify the true source of water.

No Power or Tripped Breaker After Replacement

Checking wiring and thermostat

If your heater does not power on or the circuit breaker trips after you replace the heating element, you need to investigate several possible causes. Common issues include:

  • Burnt-out heating element, which can increase power consumption or expose wiring to moisture.
  • Faulty thermostats that allow excessive electricity flow and trip the breaker.
  • Bad wiring, such as loose connections or corrosion, leading to short circuits.
  • Water leaks contacting electrical wiring, causing the breaker to trip.
  • Aging circuit breaker that trips more easily due to wear.
  • Overloaded circuits with multiple appliances running on the same line.
  • Sediment buildup inside the tank, causing overheating and breaker trips.
  • Malfunctioning water heater units, especially older models.

You should check all wiring connections for tightness and corrosion. Test the thermostat for proper operation and reset it if necessary. If the breaker continues to trip, consider replacing the breaker or consulting a professional electrician. Always ensure the area is dry before restoring power.

Water Not Heating After New Element Installed

Rechecking installation and considering other faults

If your water does not heat after you install a new element, you need to review your installation steps. One frequent cause is “dry firing” the element by turning on power before the tank is completely filled with water. This can burn out the new heating element instantly. Always open the pressure relief valve and allow the tank to fill until water flows out before switching the breaker back on.

Follow these diagnostic steps:

  1. サーモスタットの設定を確認する to ensure the temperature is correct.
  2. Verify the heating element is functioning by testing it with a multimeter.
  3. Confirm the water heater tank is completely filled before powering on.
  4. Inspect the power supply and circuit breaker to ensure the unit receives electricity.
  5. Use the reset button near the thermostat or heating element to reset the system.
  6. If these steps do not resolve the issue, seek professional assistance.

Note: Proper installation and careful testing help you avoid repeated repairs and ensure your heater operates efficiently.

When to Call a Professional for Heater Repairs

Complex electrical or wiring issues

You should always consider professional help when you encounter electrical or wiring problems with your AO Smith water heater. Electrical issues can pose serious safety risks, including shocks and fires. Faulty or substandard wiring increases the chance of injury. Missing ground wires or loose connections can make your system unsafe. You may notice frequent tripping of circuit breakers or blown fuses, which often signals faulty wiring or overloaded circuits. Persistent thermostat resets or pilot light issues also point to deeper electrical faults.

警告だ: Always turn off power and verify with a voltage tester before any work. If you feel unsure about any electrical step, contact a licensed technician. Incorrect handling of electrical components can lead to hazardous situations.

Ensuring all electrical connections are tight and functioning correctly is critical. Loose wiring or faulty components can cause malfunctions and temperature fluctuations. A qualified technician can inspect and adjust these issues safely.

Persistent leaks or tank damage

Persistent leaks or visible tank damage require immediate professional assessment. You might see moisture or puddles around the base of your water heater. Rusty or discolored water often signals internal corrosion. Musty smells or floor discoloration near the heater can indicate subtle leaks. Frequent repairs, rising energy bills, and unusual noises may also accompany leaks or tank damage.

  • Visible leaks or moisture around the base
  • Rusty or discolored water from faucets
  • Musty odors or stained flooring near the heater
  • Repeated repairs or unexplained increases in energy costs
  • Unusual popping or rumbling noises

These signs suggest internal tank damage or failing components. Only a professional can diagnose and repair these problems to prevent further damage or the need for a full replacement.

Warranty and manufacturer support

If your AO Smith water heater is under warranty, you should use manufacturer support for repairs or part replacements. AO Smith offers comprehensive warranty coverage and resources for homeowners. The table below summarizes key warranty features:

Warranty Feature詳細
Warranty PeriodsUp to 10 years for tanks and parts on select gas/electric models; up to 15 years for heat exchanger on gas tankless models
Labor CoverageLabor costs covered for the first year on some models
TransferabilityWarranty is non-transferable from original owner
Registration RequirementProduct must be registered to file a warranty claim
Extended WarrantyAvailable for purchase, extends coverage by 4 years
Manufacturer Support OptionsCustomer service phone (877-552-0010), online contact form, local independent service providers listed on company website
Additional ResourcesReplacement parts, manuals, technical training available

Warranty repair services are available through local independent contractors listed on the AO Smith website. You can schedule repairs, purchase parts, or request maintenance directly online. AO Smith also provides manuals, warranty sheets, and technical training for professionals. Register your product to ensure eligibility for warranty claims.

🛠️ ヒント Always check your warranty status before attempting major repairs. Using manufacturer-approved parts and service providers helps protect your investment and ensures safe, reliable operation.


You can replace heating element in your AO Smith water heater by following a clear process: disconnect power, drain the tank, test with a multimeter, install the new part, and check for leaks. Always use the right tools and follow safety steps, such as turning off the circuit breaker and confirming proper operation after installation. If you notice persistent leaks, electrical issues, or feel unsure about any step, contact a certified professional. Reliable repairs protect your home and ensure lasting hot water.

よくあるご質問

How often should you replace AO Smith water heater elements?

You should inspect heating elements every 3 to 5 years. Replace them if you notice corrosion, reduced heating efficiency, or visible damage. Regular maintenance extends the lifespan of your water heater and ensures consistent hot water.

タンクを排水せずに給湯器のエレメントを交換できますか?

You must drain the tank below the level of the element before removal. This step prevents water from spilling out and protects electrical components. Always follow safety procedures during this process.

What size wrench do you need for AO Smith heating elements?

Most AO Smith water heater elements require a 1 1/2-inch socket or a dedicated water heater element wrench. This tool fits the hex head and allows you to remove or install the element securely.

Why does your new heating element not heat water?

Check that you filled the tank before restoring power. Inspect wiring connections and thermostat settings. Test the new element with a multimeter. If problems persist, consider thermostat faults or seek professional assistance.

Is it safe to use generic heating elements in AO Smith water heaters?

You should use only manufacturer-approved or compatible elements. Generic parts may not match voltage or wattage requirements. Incorrect elements can cause inefficiency, leaks, or void your warranty.

What are the risks of overtightening the heating element?

Overtightening can deform the gasket or damage tank threads. This may cause leaks or make future removal difficult. Tighten the element until snug, then use a wrench for a final gentle turn.

How do you know if the thermostat is the problem, not the element?

Test the heating element with a multimeter. If the element shows proper resistance, check the thermostat for correct operation. A faulty thermostat may prevent the element from receiving power or cause inconsistent heating.

Can you replace both elements at the same time?

You can replace both elements during a single maintenance session. This approach saves time and ensures balanced performance, especially if both elements show signs of wear or corrosion.

Mari Chengの写真

マリ・チェン

皆さん、こんにちは、私は金中電熱技術の「電熱担当」の成真理です。私たちの工場は電熱部品に携わって30年になり、国内外1000社以上のお客様とお取引させていただいております。以下のブログでは、電熱部品の本当の知識、工場での生産ストーリー、お客様の本当のニーズについてお話します。何か質問があれば、コメントするか、直接私を突いてください。

お困りですか?

ご不明な点がございましたら、お気軽にお問い合わせください。また、最新のお見積もりと無料サンプルもご提供いたします。